An entry in the “They don’t get it” list: Cox

I used the chat function on Cox Communication’s web-site this week because there was an outage. Actually, they claim they were “doing maintenance” and that is why Cox was down, but at 2PM on a Monday, unless it is emergency maintenance, they are not doing maintenance. In other words, it’s an outage. The chat agent… Continue reading An entry in the “They don’t get it” list: Cox