Paul T Cottey's blog

It was not a tough assignment:  Turn a $100 American Express gift card into a $100 iTunes gift card.

Round 1 went to American Express:  Because the gift card was not registered with an address, it could not be used successfully on-line.  When presented to the Apple Store, Apple tried to validate it, did not find an address on file (it’s a gift card after all), put a $1 hold on the card anyway, and then dutifully reported Amex’s rejection.  It takes until the 8th day for the $1 hold to clear.  Amex gets to keep the money another week, interest-free.  I call Amex, register the card, and wait a week.  Fast-forward to 8 days later.

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